Data Deletion Instructions
You can remove the information Reflecting Walls holds from your Facebook or Instagram connection at any time, in any of these ways.
1. Disconnect in your account
Log in at reflectingwalls.com, go to My Account → Social, and click Disconnect next to each Facebook Page or Instagram account. We immediately delete the stored access tokens for that account and stop all scheduled posts to it.
2. Remove the app in Facebook
In Facebook, go to Settings & privacy → Settings → Business Integrations, find Reflecting Walls, and click Remove. Our access ends right away, and our next daily check marks the connection as removed.
3. Ask us to delete everything
Email info@reflectingwalls.com with the subject “Delete my social data” from the email on your account. Within 30 days we will delete your connected account records, access tokens, scheduled posts and publishing history, and reply to confirm. We may keep order and billing records that the law requires us to retain.
Posts already published
Posts that were already published stay on Facebook or Instagram until you delete them there. Questions? Email info@reflectingwalls.com.